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Please also make sure the "Decemupdate for Office 2013 (KB2920734) update" has been installed on your system, if not, please download and install the update " KB2920734 - " as well. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account. In the Sign in window, type the email address and password you use with Office. If youre not already signed in, click Sign In. Besides that, there are many other issues can be fixed by the update as well, detailed information can be found in above website. Select File > Account (or Office Account if youre using Outlook). This update can fix many issue including cannot open shared calendars that shared by the other users when you configure Outlook 2013 to connect to your mailbox by using the MAPI over HTTP protocol. Open Control Panel > Mail > Email Accounts > New Note If the ‘Mail’ option does not appear then, alter the ‘View by’ settings either to Large icons or Small icons. In this scenario, it takes two to three minutes to obtain the initial connection. You start Outlook, and it tries to connect to . delete their account and re-add it, or Account Settings > select Exchange account > Change > More Settings > Connection tab > Exchange Proxy.

There are one important update that need to be installed for Outlook 2013, the update can be downloaded in following website. You configure Microsoft Outlook 2010 or Microsoft Outlook 2013 to connect to the newest Microsoft Office 365 mailbox (Wave15).Cannot access shared calendars that shared by the other users.Cannot connect to Exchange Online (Office 365) in Outlook 2013.The incident was caused by Microsoft changed the Outlook Protocol from (RPC/HTTP) to (MAPI/HTTP) which provides better security and support for enhanced authentication on Office 365.